Corrections policy

Retail Bank publishes reference material about U.S. consumer banking. Every effort is made to be accurate at publication, with the editorial process described in the methodology page. Despite that process, errors will occur — in citations, in dollar figures, in statements about regulations or institutional facts. When an error is identified, the correction process below is followed.

How to report an error

If you identify a factual error on any page of the site — a wrong citation, an outdated figure, an inaccurate statement about a regulation or an institution — please send the correction by email to [email protected], including:

• The URL of the affected page.
• The specific passage or sentence containing the error.
• What the correct information should be.
• A source for the correct information (a primary-source link is most useful).

We do not require that the reporter identify themselves; anonymous corrections are accepted on the same terms as named ones, although we cannot acknowledge anonymous reporters in any correction log. For substantive corrections from subject-matter experts, we may follow up to verify and to acknowledge the contribution where the reporter wishes.

How we process corrections

Reported corrections are reviewed by an editor within ten business days. The editor verifies the asserted error against the cited source and decides whether to correct. The outcomes are typically one of:

• Correction made: the editor verifies the error, makes the correction, updates the article, and (for material corrections) adds a correction notice to the article and to the corrections log.
• Correction declined: the editor reviews and concludes the original statement was correct. The reporter is notified of the conclusion and the reasoning.
• Correction modified: the editor finds that the asserted error is correct in part but not in full, or that the suggested fix would introduce a different error. The article is revised in a way that addresses the underlying issue without adopting the reporter's suggested wording verbatim.
• Pending further review: for complex or contested cases, the editor may seek additional input before making a final determination. The reporter is notified of the pending status and of the expected review timeline.

For corrections that involve a contested interpretation rather than a clear factual error, the editor's conclusion is final, but the article may be revised to acknowledge the contested character of the underlying claim. We are not interested in winning arguments through editorial control; we are interested in being right, and where we are uncertain, we want the article to say so.

How material corrections are disclosed

A "material correction" is one that meaningfully changes a substantive claim on the page — a wrong dollar figure, an incorrect citation, a misstatement of a regulation, a misattribution of a position to a regulator or court. Material corrections are disclosed in two ways:

• A correction notice is added to the article, dated, identifying the corrected passage and the substance of the correction.
• The correction is entered in the corrections log, which is published below.

Minor corrections (typographical errors, broken links, formatting fixes that do not affect the meaning of the article) are made without a correction notice or log entry; the "Last reviewed" date is updated to reflect the most recent edit.

Where a correction is significant enough that the original version of the article was meaningfully misleading, we may also issue a more prominent correction notice — for example, a banner at the top of the article — for a defined period after the correction is made.

Corrections log

This is the published log of material corrections made to articles on the site. As of May 2026 the site is newly launched and the log is empty; future material corrections will be added here as they are made.

(No corrections to date.)

What this policy is not

This is a corrections policy, not a comment system or a request-for-content process. We do not accept article suggestions through the corrections email, do not accept submissions of guest content, and do not have a contact form for general inquiries. Requests for syndication, citation, or other editorial uses of the site's content can be addressed under the CC BY 4.0 license described in the methodology page.